Kingsway, Swansea SA5 4DL- United Kingdom Permanent | Full-time

Job Purpose

Tredz is seeking an experienced and commercially astute Finance Lead to lead our Finance Team, drive operational excellence and take direct accountability of the accuracy, integrity, and effectiveness of Tredz’ financial operations.

Reporting to the Head of Finance & Operations, this is a key leadership role that plays a critical part in supporting the business through strong financial control, insightful reporting, and trusted commercial advice.

The Financial Controller partners closely with senior leaders to shape well-informed decisions, ensuring financial insight, risk, and opportunity are clearly understood and embedded into the business’s strategic and operational plans.

This role is ideal for a commercially minded finance leader who enjoys combining technical excellence with people leadership and collaborative business partnering.

Key Responsibilities

1. Leadership & Team Development

• Act as a business leader beyond the finance function, influencing stakeholders across the organisation through sound judgement, commercially focused financial insight, and regular presentations on business and financial performance.
• Lead, motivate, and develop a Finance team of six, ensuring high-quality output, strong performance, and a culture of accountability.
• Set clear objectives aligned to business priorities and support colleagues through coaching, capability building, and structured development plans.
• Foster a values-led, collaborative working environment that supports wellbeing, teamwork, and continuous improvement.

2. Financial Control & Compliance

• Own and manage the month-end, and year-end close processes, ensuring accuracy, timeliness, and completeness with insightful performance analysis.
• Maintain and enhance robust financial controls, reconciliation processes, and documentation to ensure audit readiness and regulatory compliance.
• Oversee all aspects of the accounting function including cashflow management, bank reconciliations, payroll, purchase and sales ledger, and working capital optimisation.
• Ensure adherence to accounting standards, tax requirements, and statutory obligations.
• Lead and coordinate external and internal audit activity, acting as the primary point of contact for auditors, ensuring findings are addressed and agreed actions are implemented effectively.
• Act as the primary liaison with the Group Legal team, ensuring timely coordination on contracts and regulatory matters by providing accurate financial information, assessing accounting and financial implications, and supporting compliance with legal and statutory requirements.

3. Financial Planning, Reporting & Performance

• Lead the preparation of budgets and forecasts, partnering with senior leaders to develop accurate, insight-led financial plans.
• Deliver clear, timely, and commercially insightful management information that drives decision-making, including analysis of P&L, balance sheet, cashflow, margins, variances, and key trading trends.
• Identify financial risks and opportunities, providing analysis and recommendations to support profitability and operational efficiency.
• Develop financial models and scenario analysis to inform decision-making, investment cases, and cost optimisation initiatives.
• Act as a key point of contact with the Group Finance team, supporting group reporting requirements, sharing financial insights, and ensuring compliance with group accounting policies and deadlines.

4. Commercial Business Partnering

• Act as a trusted finance business partner to the Head of Finance & Operations and other senior leaders, providing insight and challenge to support informed decision-making.
• Provide commercial analysis and advice on pricing, promotions, supplier negotiations, stock decisions, contract reviews, and strategic initiatives.
• Ensure financial implications, risks, and opportunities are clearly articulated and understood as part of wider business decisions.
• Translate complex financial information into clear, accessible insight for non-financial stakeholders.
• Hold operations teams to account to deliver budgets, understanding underlying business performance and ensuring action plans are aligned to deliver on business targets.

5. Operational Integration & Continuous Improvement

• Ensure financial processes are aligned with operational workflows including purchasing, stock control, supply chain, and customer operations.
• Champion and lead continuous improvement initiatives that strengthen financial accuracy, efficiency, and control.
• Working closely with the IT development team, lead finance system enhancements, enabling the Finance team to use tools efficiently and embedding scalable, system-driven processes wherever feasible.
• Introduce and embed best practice across the finance function to improve consistency, capability, and governance.

Skills, Experience & Qualifications

Essential

• Professionally qualified accountant (ACA, ACCA, CIMA).
• Proven experience as a Finance Controller, Senior Finance Business Leader, or in a similar senior finance role with commercial focus.
• Demonstrated strong people leadership experience, with a track record of developing and empowering high performing teams.
• Senior stakeholder management and relationship-building skills.
• Demonstrated continued professional development with strong technical accounting expertise, applying relevant accounting standards and policies accurately to ensure high-quality financial reporting and compliance.
• Strong commercial acumen, analytical and problem-solving skills, with the ability to simplify complex information.
• Exceptional attention to detail and commitment to accuracy.
• Advanced Excel and financial modelling capability.
• Confident communicator able to influence and advise senior stakeholders.

Desirable

• Experience in retail, e-commerce, distribution, or an operations-led environment.
• Strong working knowledge of the Sage 200 accounting system, using it effectively for day-to-day processing, reporting, and financial control.
• Experience of ERP or finance system implementation or optimisation.
• Demonstrated experience overseeing the payroll function, with a strong understanding of relevant payroll legislation and compliance requirements.
• Experience supporting cross-functional projects or business transformation activity.

Personal Attributes

• Commercially curious with strong business acumen.
• Values-led leadership style with high emotional intelligence.
• Proactive, solutions-focused, and confident in providing constructive challenge.
• Highly organised with the ability to manage multiple priorities.
• Calm, credible, and professional with sound judgement.
• Committed to continuous improvement and high standards of service.

At Tredz, we believe cycling is for everyone — and so is a great place to work. We’re committed to building an inclusive team that reflects the diversity of our customers and communities. We welcome and encourage applications from people of all backgrounds, cultures, abilities, genders, and identities.

If you need any adjustments during the recruitment process, just let us know — we’re here to support you every step of the way.

Job Types: Full time, permanent

Pay: From £60,000 - £70,000 per year

Benefits:

• Company pension
• Cycle to work scheme
• Free parking
• On-site parking
• Referral programme
• Store discount
• Work from home

Work Location: Hybrid remote in Swansea SA5 4DL

If you wish to apply for this role, please submit a CV and covering letter to jobs@tredz.co.uk.

Kingsway, Swansea SA5 4DL- United Kingdom Full-time, Fixed term contract

Job Purpose

Tredz is looking for a Finance Manager who thrives on turning numbers into insight, leading a small team, and helping drive smarter, more profitable decisions across the business. For this role you will be hands on with management accounts, cashflow, payroll oversight, and financial analysis while also acting as a trusted partner to operational teams.

As part of the Tredz Leaders Group, you’ll have the chance to influence key business decisions, shape finance processes, and champion continuous improvement, all within a collaborative, values-driven culture.

The Finance Manager plays a key operational role in delivering high quality management accounts, overseeing the payroll function, managing day-to-day banking and cash flow, and providing the business with vital financial analysis to help drive the profitability of the business.

Reporting to the Financial Controller, the Finance Manager is responsible for the preparation, coordination, and detailed execution of core finance processes, ensuring information is accurate, timely, and insight driven. The role supports robust financial control, provides commercial analysis to operational teams, and contributes to continuous improvement across finance processes and systems.

As a member of the Tredz Leaders Group, the Finance Manager provides trusted financial insight at an operational level, enabling informed decision-making while operating within the governance and strategic framework set by the Financial Controller.

Key Responsibilities

1. Leadership & Team Development

• Manage, coach, and develop two finance team members, ensuring accurate delivery of day-to-day finance activities and management information.
• Allocate workloads, set clear expectations, and monitor performance to ensure agreed outputs and deadlines are met.
• Set clear objectives aligned to business priorities and support colleagues through coaching, capability building, and structured development plans.
• Support the Financial Controller in fostering a collaborative, values-led finance culture focused on accountability, continuous improvement, and professional development.

2. Financial Control & Compliance

• Coordinate and deliver the month end and year end close processes, ensuring accuracy, timeliness, and completeness with insightful performance analysis for review by the financial controller.
• Prepare and maintain monthly balance sheet reconciliations to ensure complete, accurate, and data-backed financial reporting.
• Oversee the end-to-end payroll process, including monthly review checks, ensuring accuracy and compliance prior to final approval.
• Manage day-to-day banking activity and oversee cashflow monitoring and payment runs, escalating risks or issues to the Financial Controller as required.
• Coordinate statutory calculations, filings, and payments in conjunction with the Group Tax team.
• Maintain documentation and evidence to support audit requirements and regulatory compliance.
• Ensure adherence to accounting standards, tax requirements, and statutory obligations.
• Production of the annual statutory accounts.
• Act as a key point of contact during audit fieldwork, preparing information and responding to requests in a timely and efficient manner, under the direction of the Financial Controller.

3. Financial Planning, Reporting & Performance

• Coordinate the detailed preparation of budget and forecast files, ensuring all business owners provide input and take ownership.
• Produce accurate, timely, and commercially insightful management information that drives decision-making, including analysis of P&L, balance sheet, cashflow, margins, variances, and key trading trends.
• Proactively identify financial risks and opportunities, using analysis to support informed decision-making and improve profitability and efficiency.
• Support the Financial Controller in developing financial models and scenario analysis to aid decision-making and investment case development.

4. Commercial Business Partnering

• Act as the day-to-day finance contact for the operational teams, conduct commercial analysis to inform day-to-day decision-making and longer-term strategic initiatives.
• Translate financial data into clear, practical insight for non-financial stakeholders.
• Monitor performance against budgets and support operational teams in understanding variances and corrective actions.
• Escalate material risks, opportunities, or concerns to the Financial Controller with clear analysis and recommendations.

5. Operational Integration & Continuous Improvement

• Ensure financial processes are aligned with operational workflows/areas including purchasing, stock control, supply chain, and customer operations.
• Identify opportunities to improve efficiency, accuracy, and control within finance processes.
• Work closely with the Financial Controller and IT development team to support finance system enhancements and process automation.
• Help embed best practice and consistent ways of working across the finance function.

Skills, Experience & Qualifications

Essential

• Professionally qualified accountant (ACA, ACCA, CIMA) with a minimum of 5 years’ experience.
• Proven experience in management accounting, financial planning and reporting.
• Demonstrated continued professional development with strong technical accounting expertise.
• Strong commercial acumen, analytical and problem-solving skills, with the ability to simplify complex information.
• Highly motivated, excellent attention to detail and accuracy, and highly organised with ability to time manage.
• Advanced Excel and financial modelling capability.
• Confident communicator able to influence and advise stakeholders.

Desirable

• Experience in retail, e-commerce, distribution, or an operations-led environment.
• Strong working knowledge of the Sage 200 accounting system, using it effectively for day-to-day processing, reporting, and financial control.
• Experience of ERP or finance system implementation or optimisation.
• Demonstrated experience in the payroll function, with a strong understanding of relevant payroll legislation and compliance requirements.

Personal Attributes

• Commercially curious with strong business acumen.
• Proactive, solutions-focused, and confident in providing constructive challenge.
• Highly organised with the ability to manage multiple priorities.
• Calm, credible, and professional with sound judgement.
• Committed to continuous improvement and high standards of service.

At Tredz, we believe cycling is for everyone — and so is a great place to work. We’re committed to building an inclusive team that reflects the diversity of our customers and communities. We welcome and encourage applications from people of all backgrounds, cultures, abilities, genders, and identities.

If you need any adjustments during the recruitment process, just let us know — we’re here to support you every step of the way.

Job Types: Full-time, Fixed term contract

Contract Length: 12 months

Pay: £50,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Free parking
• On-site parking
• Referral programme
• Store discount
• Work from home

Work Location: Hybrid remote in Swansea SA5 4DL

If you wish to apply for this role, please submit a CV and covering letter to jobs@tredz.co.uk.

Kingsway, Swansea SA5 4DL- United Kingdom | Full-time

Job Purpose

The Head of Commercial is a Senior Leadership role responsible for driving the commercial strategy and growth of tredz. As a member of the Senior Leadership Team, this role leads the Buyers and Merchandisers, ensuring the right brands, products, pricing, and supplier relationships are in place to deliver profitable growth.

This role is critical to building and maintaining trusted supplier partnerships, identifying new opportunities, and translating market trends into commercial advantage. Reporting to the Managing Director, the Head of Commercial plays a central role in shaping business decisions and driving sustainable growth.

Key Responsibilities

1. Commercial Strategy & Growth

• Own and deliver the commercial strategy in line with business objectives and growth targets.
• Analyse market trends, competitor activity, and customer insight to identify opportunities and risks.
• Develop pricing, product, and promotional strategies that maximise profitability, drive growth, improve margins and grow market share in key customer and product segments.
• Partner with marketing, operations, and digital teams to ensure commercial plans are effectively executed.

2. Leadership & Team Management

• Lead, develop, and motivate a team of Buyers and Merchandisers, setting clear objectives and ensuring accountability.
• Foster a collaborative, high-performance culture aligned to Tredz values.
• Support team capability building through coaching, mentoring, and structured development plans.

3. Supplier Relationship Management

• Build and maintain strong, trusted relationships with suppliers and partners. Ensure robust and effective business development plans are in place, worked on and implemented for all key brands and suppliers.
• Negotiate contracts, terms, and pricing to ensure security of business continuity, maximum value, to grow margin and maintain mutually beneficial relationships.
• Via a Trusted Supplier framework, evaluate supplier performance and implement strategies to drive improvements in quality, cost, and delivery.
• Identify and secure new supplier opportunities to broaden product range and commercial potential.

4. Financial Performance & Reporting

• Own commercial P&L, ensuring growth and margin targets are met.
• Monitor commercial KPIs, reporting performance and providing insight to the Senior Leadership Team.
• Drive cost efficiency, inventory optimisation, and margin improvement initiatives.
• Full accountability for cash and % margin strategies which target and deliver on PBT improvement goals.

5. Operational Integration & Continuous Improvement

• Ensure buying and merchandising processes are efficient, scalable, and aligned with wider business operations.
• Implement best practice frameworks for category management, product assortment, and supplier performance.
• Support systems and tools improvements to enhance commercial decision-making and team productivity.
• Lead the Commercial Team to conduct effective forecasting across the entire portfolio delivering optimal inventory levels and ensuring availability to support customer demand and service level requirements.

Skills, Experience & Qualifications

• Educated to degree level in relevant business or procurement subject.
• Proven experience in a senior commercial, buying, or category management role, ideally in retail, e-commerce, or consumer goods.
• Strong leadership and people management skills with experience leading high-performing teams.
• Commercially minded with a track record of delivering profitable growth and margin improvement.
• Excellent negotiation, relationship management, and influencing skills.
• Analytical and data-driven with the ability to translate insight into actionable commercial strategies.
• Strong understanding of supply chain, inventory management, and merchandising principles.

Desirable

• Experience in cycling, sporting goods, or similar retail sectors.
• Experience working within multi-channel or omni-channel businesses.
• Familiarity with ERP or merchandising systems.
• Experience with forecasting optimisation tools e.g. Slimstock

Personal Attributes

• Strategic thinker with commercial creativity and curiosity.
• Strong leadership presence, collaborative, and values-led.
• Results-focused, resilient, and able to operate in a fast-paced environment.
• Excellent communicator, capable of influencing at all levels of the organisation.
• Proactive, solution-focused, and committed to continuous improvement.

At Tredz, we believe cycling is for everyone — and so is a great place to work. We’re committed to building an inclusive team that reflects the diversity of our customers and communities. We welcome and encourage applications from people of all backgrounds, cultures, abilities, genders, and identities.

If you need any adjustments during the recruitment process, just let us know — we’re here to support you every step of the way.

Job Types: Full time, permanent

Pay: From £70,000 per year

Benefits:

• Company pension
• Cycle to work scheme
• Health & wellbeing programme
• On-site parking

Work Location: Hybrid remote in Swansea SA5 4DL

If you wish to apply for this role, please submit a CV and covering letter to jobs@tredz.co.uk.

3 Castell Close, Swansea, SA7 9FH- United Kingdom | Full-time

Tredz is one of the UK’s leading online cycling specialists, supporting riders nationwide with everything they need to get moving. From our Swansea base, we run a Contact Centre, Support Centre, and distribution hub, plus specialist stores in Swansea and Cardiff.

It’s an exciting time to join us, as we’ve ambitious plans to expand and innovate. We’re passionate about delivering an outstanding customer experience and creating a workplace where people thrive.

The Role

This is a role for someone who loves solving problems, getting things done, and helping riders enjoy their cycling hobby. You'll be the person our cycling customers turn to when they need support with their order, whether that's a delivery issue, a change of mind return, a payment query, or help adding or swapping items before dispatch.

Our customers are riders who live for cycling. Every time you sort a delivery problem, process a refund, answer a question clearly, or help them adjust their order, you're making sure they can get on with enjoying their hobby without hassle.

No two days are the same. One moment you're on live chat helping track a parcel, the next you're on the phone processing an exchange or coordinating with our courier partners to redirect a delivery. You'll manage your own cases, keep customers informed, and work across teams to make sure things get sorted quickly and properly.

If you enjoy clear communication, taking ownership of problems and tasks, and making a real difference when riders need help, this is the role for you. Apply today!

Here’s what a day in the role will look like:

• Talk to customers about what they need help with, using telephone, online chat, email or social media
• Work with courier partners to track deliveries, arrange redirections, or organise returns
• Keep records up to date by logging and tracking the cases you handle in our systems
• Manage your own workload, making sure customers get what they've ordered, when they expect it
• Share helpful advice on products, care, and maintenance, while explaining customers' rights and options (using the training and resources we provide)
• Handle order changes like cancellations, refunds, exchanges, and payment or account queries
• Coordinate with other colleagues like bike experts, aftersales, warehouse and finance to quickly resolve delivery, order, and other issues.

What you’ll need to do well in this role:

• 1+ year of office/contact-centre based working or similar environment (essential)
• Regulated environment experience (e.g., financial services, insurance, banking, utilities) (preferred)
• Cycling industry experience or genuine passion for cycling (advantageous)

Skills & Attributes:

• Excellent verbal and written communication
• Strong attention to detail and organisational skills
• Ability to manage and prioritise your workload
• Customer-first mindset with a solution-focused approach
• Ability to empathise, with keen active listening skills

Work pattern: Shift work mainly Monday to Friday with some weekends.

What you’ll get (subject to eligibility):

• Competitive Salary: £25,605 per annum.
• Hybrid Working
• Trade Price Discount: Access to bikes, parts, and accessories at unbeatable trade prices (plus VAT)—an amazing perk for anyone who’s passionate about cycling.
• Great Team: Work in a thriving environment that is passionate about Tredz being a great place to work.
• Skill Development: Grow your expertise by joining a team that supports a culture of learning and development.
• 33 days holiday (increasing to 38 days with length of service)
• Up to 50% off Halfords garage bills and discounts across Halfords retail stores
• Discounts on everything from groceries to restaurants, shopping, and insurance
• Family & Friends Discounts
• Cycle to Work Scheme
• Financial Planning Support
• 24/7 GP Access, 364 days a year
• Share Save Scheme with 20% discount on shares
• Health Cash Plan
• Company Sick Pay, Pension and Life Assurance

At Tredz, we believe cycling is for everyone — and so is a great place to work. We’re committed to building an inclusive team that reflects the diversity of our customers and communities. We welcome and encourage applications from people of all backgrounds, cultures, abilities, genders, and identities.

If you need any adjustments during the recruitment process, just let us know — we’re here to support you every step of the way.

Job Types: Full time, permanent

Pay: From £25,605 per year

Benefits:

• Company pension
• Cycle to work scheme
• Employee Discount
• Sick Pay

Work Location: Work Location: Hybrid 2 days minimum working from - Swansea SA7 9FH

If you wish to apply for this role, please submit a CV and covering letter to jobs@tredz.co.uk.